Elite Support
Expert Sourcing Answered
How does Kash Option work?
We act as your premium bridge to international stores. We source authentic products from China, USA, and UK, manage secure currency payments to your suppliers, and provide seamless delivery across Ghana.
What is your Payment Policy?
Orders are processed on a strict first-pay basis. To secure items and lock in international logistics rates, full payment (Product + Shipping) is required upfront. We accept MoMo, Bank Transfer, and authorized Cards. We do not offer reservations without payment.
What are your delivery timelines?
Air Cargo: 3 to 5 working days after warehouse receipt.
Sea Freight: 6 to 8 weeks.
All shipments are tracked end-to-end with real-time updates.
Sea Freight: 6 to 8 weeks.
All shipments are tracked end-to-end with real-time updates.
Do I pay separate import duty?
No. Our service quotes are all-inclusive. We leverage our 99.8% customs success rate to handle all clearing paperwork and charges—delivering your package directly to your door with no hidden costs.
What is your return policy?
All sales are final once items enter Ghana. Exchanges are strictly limited to factory defects reported within 48 hours of delivery. Please refer to our Policy & Terms for technical liability and fitment guidelines.
How can I track my shipment?
Transparency is our standard. Once dispatched, you will receive a unique Tracking ID. You can enter this on our Track Order page for instant location and status updates.