Tracking
Track Your Order
Enter your Kash Option order ID to view status updates. We share detailed delivery updates directly with you.
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Order Lookup
Your order ID is sent after payment (example: KO-12345).
Need help? Send your ID on WhatsApp and we'll assist.
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Status
Enter an order ID to view updates.
Payment confirmed
Order is created and queued for sourcing/purchase.
Purchased / received
Supplier confirmation and warehouse receipt.
In transit
Air cargo or sea freight moving toward Ghana.
Customs & clearance
Documentation and clearance coordination.
Out for delivery
Last-mile dispatch within Ghana.
Delivered
Order delivered to the agreed location.
Timelines are estimates and may vary due to carrier schedules, customs processing, peak seasons, and force majeure events.
Privacy-first
We share sensitive delivery details directly with the order owner on WhatsApp to reduce fraud.
Real updates
We update your status at major handoff points: warehouse receipt, shipment departure, clearance, dispatch.
Priority support
If anything looks unclear, send your order ID and we'll assist fast.